Privacy Policy

Work with Hydrautech Ballarat in  hydraulic repairs and servicing

Privacy Policy

Hydrautech Pty Ltd respects your privacy and complies with the Privacy Act  1988 (Cth) and relevant laws. This Policy explains how we collect, hold, use, disclose, and protect your personal information.


What is personal information?
“Personal information” refers to any data or opinions about an identified or identifiable individual—whether recorded or not. Examples include your name, contact details, address, date of birth, email, phone number, and other identifiers.


What we collect:
We collect information depending on how you interact with us, which may include:

  • Name, address, date of birth, email, phone number
  • Other data you choose to provide (e.g., occupational details)


Why we collect it:
We collect both directly (e.g., calls, online forms, events, job applications) and indirectly (e.g., from third-party or public sources) to:

  • Provide and personalise our services
  • Communicate updates or marketing (with your consent)
  • Improve operations, administration, and perform research


Disclosure and overseas transfer:
We may share your information with:

  • Service providers (IT, marketing, legal advisors)
  • Third parties as reasonably expected


Some recipients may be overseas. We ensure appropriate safeguards such as consent, comparable privacy protections, or legal compliance before transferring.


Cookies and analytics:
Our website uses cookies and analytics to improve functionality and user experience. You may disable cookies through your browser, but this may affect certain features.


Retention:
We keep personal information only as long as reasonably necessary, or as required by law.


Access and correction:
You may request access to or correction of your information. Please contact us, and we will respond within 7 business days.


Complaints and inquiries:
For privacy concerns or complaints, contact Hydrautech Pty Ltd via email, phone, or post (see below). We may request verification. If dissatisfied, you may escalate to the Office of the Australian Information Commissioner.